Legacy Wealth is a trading name of Legacy Wealth Ltd who are Authorised and regulated by the Financial Services Authority.
Investment Services
Legacy Wealth is permitted to arrange (bring about) deals in investments and advice on investments.
With regard to investments that we have arranged for you, these will not be kept under review (unless agreed in writing under separate notice with a signed Terms of Engagement) but we will be glad to advise you upon your request. However, we may contact you in the future by means of an unsolicited promotion should we wish to contact you to discuss the relative merits of an investment or service which we feel may be of interest to you.
Legacy Wealth does not handle clients money. We never accept a cheque made out to us (unless it is a cheque in settlement of charges or disbursements for which we have sent you an invoice) nor do we handle cash.
Material interests
Legacy Wealth offers independent advice, but occasions can arise where we or one of our other clients will have some form of interest in business being transacted for you. If this happens or we become aware that our interests or those of one of our other clients conflict with your interests, we will write to you and obtain your consent before we carry out your instructions, and detail the steps we will take to ensure fair treatment.
Termination of Authority
You or we, may terminate our authority to act on your behalf at any time without penalty. Notice of this termination must be given in writing and will take effect from the date of receipt. Termination is without prejudice to any transactions
already initiated which will be completed according to this client agreement unless otherwise agreed in writing. You will be liable to pay for any transactions made prior to termination and any fees that may be outstanding.
Complaints
If you should have any complaint about the advice you receive or a product you have bought please write to The Complaints Officer at Legacy Wealth, Penthouse Suite, Quay Gate House, Belfast BT5 4BD, telephone number 028 9045 4300. If following our subsequent investigation and response you are still not satisfied you may contact the Financial Ombudsman Service. Full details are contained within our internal complaints procedure, which is available to you on request at any time.
Financial Services Compensation Scheme
We are covered by the Financial Services Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000, so the maximum compensation is £48,000. Further information about the compensation arrangements is available from the Financial Services Compensation Scheme.
Right to withdraw
In the case of a non-packaged product ISA or PEP recommended we will inform you in writing of any right to withdraw or cancel you may have or, if it is the case, we will inform you in writing that no such rights will apply.
Client risk
You are advised that because investments can fall as well as rise, you may not get back the full amount invested. Past performance is not necessarily a guide to future performance.
Data Protection Statement
The information you have provided is subject to the Data Protection Act 1998 (the “Act”). By signing this document you consent to us or any company associated with us processing, both manually and by electronic means, your personal data for the purposes of providing advice, administration and management.
"Processing" includes obtaining, recording or holding information or data, transferring it to other companies for legitimate purposes and carrying out operations on the information or data. We may also contact you or pass your details to other companies associated with us to contact you (including by telephone) with details of any other similar products, promotions, or for related marketing purposes in which we think you may be interested.
All data will be treated in confidence. Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data held by us. You may be charged a fee (subject to the statutory maximum) for supplying you with such data.
If at any time you wish us or any company associated with us to cease processing your personal data or sensitive personal data, or contacting you for marketing purposes, please contact The Data Protection Officer at Legacy Wealth, Penthouse Suite, Quay Gate House, Belfast BT5 4BD, telephone number 028 9045 4300.
Payment for our services
Paying for services
Not all firms charge for advice the same way. We will discuss your payment options with you and answer any questions you may have. We will not charge you anything until you have agreed how we are paid in our Client Agreement and signed a Terms of Engagement letter where required.
We can be paid by a fee
Whether you buy a product or not, you will pay us a fee for our advice and services. If we also receive commission from the product provider when you buy a product, we will pass on the full value of that commission to you in one or more ways. For example, we could reduce our fee; or reduce your product charges; or increase your investment amount; or refund the commission to you.
We can be paid by commission (or product charges)
If you buy a financial product, we will normally receive commission on the sale from the product provider. Although you pay nothing up front, that does not mean our service is free. You still pay us indirectly through product charges. Product charges pay for the product provider’s own costs and any commission. These charges reduce the amount left for investment. If you buy direct, the product charges could be the same as when buying through an adviser, or they could be higher or lower. We will tell you how much the commission will be before you complete an investment, but you may ask for this information earlier.
We can be paid by a combination of commission and fee
In some circumstances, we also charge a fee on top of any commission we might receive should the amount of work be excessive. Alternatively we may offset our fee against the commission and rebate the balance back to the investment contract where applicable.
Important Note
Where agreement is reached that payment for our services will be made via the commission option and work is undertaken on this basis, we reserve the right to levy a charge on our standard fee basis if no commission paying product is selected or you decide not to proceed with the advice contained in any report prepared.
Accounting to you
We will confirm to you in writing the basis of our reason for recommending the transaction executed on your behalf, unless , in exceptional circumstances, where this is impossible. We will also make arrangements for all your investments to be registered in your name unless you first instruct us otherwise in writing. We will forward to you all documents showing ownership of your investments as soon as practicable after we receive them; where a number of documents relating to a series of transactions is involved, we will normally hold each document until the series is complete and then forward them to you.
Investment objectives & restrictions
Following the issue of this letter any subsequent advice or recommendation offered to you will be based on your stated investment objectives, acceptable level of risk and any restrictions you wish to place on the type of investments or policies you are willing to consider. Details of your stated investment objectives will be included in the suitability letter we will issue to you to confirm our recommendation. Unless confirmed in writing, to the contrary, we will assume that you do not wish to place any restrictions on the advice we give you.
Service Proposition
This has been explained and a copy left with me.
Declaration - Client consent
I understand and consent to the above terms and I hereby authorise the transfer of information, as described above on a confidential basis when warranted between such third parties. I agree that the Client Agreement will come into effect from the date of issue.